Terms

This page is a template. Replace it with your own booking terms before you go live. What follows is a structure, not legal advice, and it has not been checked against the law that applies to you. Adapt it, and consult a lawyer in your jurisdiction before you publish it.

Booking and confirmation

Say when a booking becomes firm, what you take to hold it, and what confirmation the guest receives.

Rates

Say what the rate includes: breakfast, local tax, parking. Say what it does not.

Cancellation

Say the window, what is charged after it, and what happens to a no-show. This is the clause guests read, so write it in plain sentences.

Arrival and departure

Check-in and check-out times, late arrival, and what happens if a guest arrives outside them.

Damage, behavior and the things you do not allow

Say it plainly and say it once.

Which law applies

Name the jurisdiction and how a dispute is handled.